FAQ

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Q. Hello, I was wondering if you require people to create an account before posting on the forum. I really wanted to interact but I am a bit hesitant when it comes to giving information.

A. Hi, thank you so much for sending us your message and question. No, we do not require people to create an account just to post on the forum. However, we will still need a bit of information from you like name and email address so that we can confirm and send you notifications about your posts. Do not worry because we wouldn’t post any other information from you other than your name.

Q. Is your shop open internationally?

A. Hello, thank you so much for sending us your question. We are open to different places and cities in the United States butUnder Gardenir is not yet open entirely for the international scene. If you want to know where we can provide our items, please do check the location tab.

Q. Can I cancel my order? Please answer my question, thank you!

A. Hi, thank you for messaging us. Under Gardenir only allows cancellation of orders if the items are not yet shipped. Any items that are already shipped cannot be canceled anymore.

Q. Do you post blogs about gardening as well or do you only post videos?

A. Hi! Thank you so much for sending us your question. We do post blogs for gardening also here and not just videos. You can check them out on our blog page while the videos on another tab. Thank you!

Q. Can I be notified when someone replies on my forum post or questions?

A. Hello, thank you for sending us a question. Yes, Under Gardenir notifies people when others comment on their post through emails that is why we require email addresses before anyone can posting on the forum.